IT Professional, Information Technology and Services
Hi, I'm Andrew Thiesen.
Andrew Thiesen's Bio:
Andrew Thiesen is an IT professional with experience in multiple operating systems, applications, and environments seeking a fast paced, deadline driven, results oriented IT position.
Andrew Thiesen's Experience:
Technical Support Manager at Liquid Holdings GroupOctober 2012
Support, Level 2 at Royal Caribbean InternationalJuly 2010 - August 2012
As an Application Support Engineer, I am responsible for Systems connected to: Entertainment, Safety and Security, Marine and Hotel applications. I perform Level 2 troubleshooting after the IT Teams on board have diagnosed the issue, and opened a problem ticket. I also lead teams in: Dry Docks, Revitalization's, and New Build's in installing, configuring, and deploying new applications and upgrades to the Fleet.
Junior Head End / Technology Consultant at Allin Interactive IncFebruary 2008 - November 2009
Junior Head End for Allin Interactive: developing iTV networks, testing network and application prior to shipping, creating databases and AD logons. Test PMS system integration including: SAPI, BizTalk/ASR, and Fidelio. Travel to: Italy, Finland, France, and Germany to install network, RF, and HD equipment on-site in shipyard for clients for up to three months at a time. Assist Project Manager with scheduling, personnel, documentation, and budgeting.
Broadcast Engineer at Pappas Telecasting CompaniesApril 2007 - February 2008
Network and Systems administrator responsible for administering AD, Exchange, and 12 TB video file storage systems. Worked directly with Senior and Chief Engineers in building out Nevada's first full digital TV news station, and completing analog to digital TV signal change. Performed basic network maintenance and monitoring, End User training, FCC reporting and accountability, SOX compliance. Work with Senior and Chief Engineers with project planning, budgeting, and ROI/TCO analysis.
Andrew Thiesen's Education:
University of Advancing Technology2006 – 2008Bachelor of Science (BS)
Truckee Meadows Communtiy College2003 – 2007Associate of Arts (AA)Concentration: History
Andrew Thiesen's Interests & Activities:
Android, Reddit, SaaS, Emerging Technology, TechCrunch